Computing and Communications is here to assist you in using the computing services available at UCR. Depending upon the type of problem or question that you have, and your preferred means of communication, there is help available to you.
Student Help Desk – The Student Help Desk is available by website at helpdesk.shardagroup.org and by phone available on website to answer a variety of questions related to computing services offered at UCR.
Help Desk phone hours are:
- Monday – Thursday: 7:30am to 10pm
- Friday: 7:30am to 8pm
- Saturday & Sunday: Noon to 5pm
- Closed on holidays
- Reduced hours during breaks and summer